Welcome to 191 Incorporated
Computer sales, service and support
Thank you for visiting 191 Incorporated! We have great deals on new and used laptop and desktop computers. We service and support computers, phones and tablets of all makes, models and operating systems. Fast support on all devices via remote assistance software. On-site service in the Western Massachusetts area and surrounding communities. Drop off service also available at our office. Call, email or book your appointment online now!
Latest News
- Windows 11 Upgrade Information
Exciting news! We are now offering Windows 11 upgrades on Windows 10 computers. Even on unsupported hardware! We have exciting news! If your computer isn’t eligible for Windows 11, we can still upgrade it—even on unsupported hardware! Get the latest features, improved security, and a modern interface without needing a new computer. Some of you are already… - We recycle your computers and electronics!
We are a convenient and responsible electronics recycling drop-off location, committed to helping you dispose of your unwanted electronics safely and sustainably. Feel free to bring in any unneeded electronic devices, and we’ll ensure they are properly recycled. Our recycling rates are as follows: For your convenience, we also offer pickup services for $25 per… - Protect yourself from “tech support” scammers!
Scam alert: Neither Microsoft nor Apple will call to tell you your computer has a virus A very dangerous scam is making the rounds again, and it’s one that you really need to be aware of. It works something like this: You receive a phone call from someone who claims to work for either Microsoft or… - HP issues recall for 50,000 Lithium-ion batteries – Western Mass News – WGGB/WSHM
HP is issuing a recall for 50,000 of their Lithium-ion batteries for notebook computers and mobile workstations after discovering the batteries can overheat, posing a fire and burn hazard. Read the rest of this article at the source: HP issues recall for 50,000 Lithium-ion batteries – Western Mass News – WGGB/WSHM - Apparently We’ve Been Charging Our Phones All Wrong – Simplemost
It can be frustrating when your phone dies halfway through the day, but it turns out we may be thinking about charging all wrong. Most of us think we should just charge our phone when it is close to dead, but the opposite is actually true. Turns out, charging your battery in short spurts read the rest of this… - New report offers insight into technical support scams | Business | argusobserver.com
Good article explaining how to protect yourself from scams… Twenty-one million. That is a lot of money. It’s also the amount of money Americans have lost to computer technical support scams in just the first nine months of the Read the rest of this article at the source: New report offers insight into technical support…
Website Design, Maintenance and Hosting
We provide professional website design, maintenance and hosting. We make it easy for you or your company to have the website you want. Turnkey packages as low as $29 per month. Call or email today for a great web presence!
Computer Tuneup and Optimization
Is your computer slow? Freezing? Are programs crashing? Getting error messages? Getting popups? Our tune up/optimization process includes a comprehensive check of hardware and software to verify they are working correctly. Our tuneup and optimization includes:
- Virus scans – thoroughly scan and remove any and all malware found
- Registry cleaning and defrag – speed up and optimize your registry
- Files system integrity checks
- Update all programs and the operating system
- Check, install and update security software
- Secure web browsers – install ad blocking software to protect you and your computer from internet tricks and scams
- Defragment and optimize hard drive
- and much more…
Electronics Recycling
We are an electronics recycling drop point so please feel free to drop off all your unneeded electronics. We charge $10 per computer, $10 per LCD/LED screen or TV. $25 per CRT TV/Monitor. Other items will be billed by the pound. We can pick up your items if that’s easier for $25 per pickup.
Help and Tutoring
Having trouble with email? Can’t figure out how to do something? Need technical advice? We specialize in providing easy and affordable help. Phone, remote assistance or on site.
Virus Removal
Complete removal of viruses and malware. Security software included to help prevent future infection. Many times removal can be done on remote assistance. Easy and convenient!
Website Design, Maintenance and Hosting
We provide website design and hosting plans to fit your needs. We specialize in WordPress websites. We can build, edit or update a website for you.
Gift Certificates
Click here to purchase gift certificates for our products and services. Most major credit cards accepted
Rocket Tech Connect and Monitoring
Your solution for worry free computer care! Free customer assist button 24/7. Upgrades available – Plans starting at only $5 per month. Ask about our Real Time Antivirus and System monitoring plans
- Rocket Connect – Installs on your computer and gives you one click support from us
- Free option – paid upgrades available for Antivirus and Monitoring
- automatically detects critical issues on your computer
- A built-in contact form allows you to contact 191 Incorporated with any issues…24/7 with only 1 click!
- You’ll benefit by receiving faster repairs, quick access to support, and a higher quality of service overall
- Try free version now – Easy setup and install
Computer Repair
We service all brands of Windows computers. Low diagnostic charge of $35. No further charges unless repair is completed successfully. Dell Certified Partner.
Rocket Online Backup
Our Online Backup Software will automatically backup the contents of your computer securely to the cloud. Easy to use, this software will backup all of your important files automatically. Unlimited online backup for only $49.95 per year, per computer. Windows or Mac. Billed annually. Cancel anytime, no penalty.
- Rocket Online Backup – Powered By Livedrive
- For PC or Mac – Unlimited online backup for your computers
- Access your backed up files from any web browser or mobile device
- Stream your music and movies straight from your backup online
- Super fast transfers
- 100% safe and secure
- 1 year subscription for 1 computer – Only $69.95 – Carbonite and Crashplan $79.99
Rocket Security Software
Your solution for worry free computer security! Managed Antivirus and Security software – we handle your computer’s security for you! Plans starting at only $59.95 per year.
- Real Time Antivirus protects you against today’s threats
- Quick Installation
- Always up-to-date – Real-Time Protection against viruses
- Certified Protection: VB100 award winner
- Anti-Malware protection included
- Kept Simple & Safe – easy, the way it should be
- Reliable protection against viruses, Trojans, rootkits, and spyware with Rocket Security Software
- Fully managed by our technicians, no confusing questions
- “Set it and forget it” computer security
- Only $59.95 per computer, per year!
Data Recovery
Data loss is a real possibility and if you find yourself with lost, deleted or damaged files we can help. We have several options for recovering data. Gilware data recovery certified partner.
Extended Warranties and Insurance
Mack Worldwide Extended Warranty authorized dealer. We sell their complete line of warranties and insurance. Theft insurance and accidental damage plans available.
News Feed
Check out our feed of news, advice, tips and tricks from Rocket Internet Security and various sources on the Internet.