Beware of the 800 number pop up!
You are clicking a page on the internet and all of the sudden you have a pop up on your screen telling you your computer is infected or has been locked. It is trying to get you to call a phone number. There may be a voice telling you to call the number. You are clicking the “X” but it keeps popping up. THIS IS A SCAM!
This is probably the most common issue we are seeing from our customers lately. The 800 number pop up and the fake “Microsoft” technicians calling your home. Here is a video of the 800 number pop up in action and how you can close it. DO NOT CALL THE NUMBER! If one of the scammers calls your house, hang up.
I have seen the damage these people can inflict. The last customer that I worked with called the number, let them into the computer and then they demanded $250 to “fix” the problem. She said, “no thanks” and they locked her out of her computer with a registry password. Then kept calling back every day or two to ask for the $250 to tell her the password. Beware!
Below is a video I made showing one of these pop ups and how to remove it…